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Managing a Multigenerational Team

Managing a Multigenerational Team

57mIntermediate2022-09-20

Authors

Lindsey Pollak

Lindsey Pollak

Work and Career Expert, Speaker, and Author

Course details

For the first time in history, there are five different generations in the global workforce. Managers and leaders are tasked with balancing a generational gap that runs the gamut of skills and talent. In this course, New York Times best-selling author and multigenerational workplace expert Lindsey Pollak teaches you how to better manage and leverage the unique skills and talents of each generation to boost your performance.

Explore the complexity of leading a workgroup with four or five separate generations of employees who all have different backgrounds, ages, and worldviews. Discover the differences in each generational perspective to better identify employee needs and expectations. Get tips from Lindsey on managing an employee young enough to be your child as well as one old enough to be your parent. By the end of this course, you’ll be ready to deliver effective feedback to everyone on your team, leveraging each generation's unique insights and strengths.

Skills covered

Management SkillsLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Recognize the value of multigenerational diversity

1. Understand Each Distinct Generation

  • 02 - Identify the five generations in today's workplace
  • 03 - Consider intersectionality
  • 04 - Evaluate the impact of technological change
  • 05 - Shut down generational shaming

2. Communicate Inclusively and Effectively

  • 06 - Initiate the work-style conversation
  • 07 - Give explicit directions and assignments
  • 08 - Lead generationally inclusive meetings
  • 09 - Enhance team-wide communication

3. Deliver Actionable Feedback

  • 10 - Employ the one-minute manager technique
  • 11 - Deepen employee's sense of value and meaning
  • 12 - Implement stay conversations
  • 13 - Invite employees to problem solve

4. Manage with Purpose

  • 14 - Communicate the business benefits of generational diversity
  • 15 - Align with your organization's mission
  • 16 - Redefine mentoring

Conclusion

  • 17 - Advocate for generational diversity

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