Lucidchart for Business Analysis

Course details

Lucidchart is a popular and accessible tool to those doing analysis work, but it has many useful capabilities beyond its most commonly-used functions. In this course, Jamie Champagne provides context and examples that can help analysts get the most value for their investment in this incredible tool. She first walks through process modeling and demonstrates operation support models. Next, data models are covered through contextual diagrams, defining data flows, and then building out data structures that support technical development. Jamie then highlights project management activities that help teams organize and track work using Lucidchart. Finally, learn how to facilitate strategic planning with a simple but structured framework using Lucidchart.

Concepts

0. Introduction

01 - Lucidchart is more than process modeling

1. Understanding Processes

02 - Process modeling for understanding how things work in Lucidchart
03 - Process analysis for process improvement in Lucidchart
04 - Troubleshooting and root cause analysis in Lucidchart

2. Operational Support Models

05 - Defining the trouble-to-resolve process in Lucidchart
06 - Developing operational support matrices in Lucidchart
07 - Constructing organizational charts in Lucidchart

3. Building Data Models

08 - Understanding context through diagrams in Lucidchart
09 - Articulating data flow with diagrams in Lucidchart
10 - Defining data structure using models in Lucidchart

4. Project Management Activities

11 - Meeting management and tasks tracking in Lucidchart
12 - Backlog prioritization and refinement in Lucidchart
13 - Requirements analysis and management in Lucidchart

5. Facilitative Planning

14 - Facilitating strategic planning in Lucidchart
15 - Facilitating lessons learned in Lucidchart
16 - Next steps