Leveraging Empathy in the Age of AI
22mGeneral2025-08-28
Authors
Sharon Steed
Corporate Empathy and Communications Consultant
Course details
In this course, explore the transformative role of empathy in the age of artificial intelligence. Learn to balance human emotions with technological advancements and recognize the value of investing in empathy as a competitive advantage in the age of AI. Find out how to develop an understanding of empathy as a human skill that can continue to grow in value as AI technologies automate more technical parts of work. Instructor Sharon Steed also shares practical strategies to leverage AI for improving human connections, maintaining emotional intelligence in virtual spaces, and making human-centered decisions.
Learning objectives
Recognize the significance of empathy in the era of AI.
Describe the ways in which empathy is a competitive advantage in the age of AI.
Leverage AI to enhance and sustain human connections in various settings.
Prioritize human-centered decision-making while navigating the changes brought by AI.
Learning objectives
Recognize the significance of empathy in the era of AI.
Describe the ways in which empathy is a competitive advantage in the age of AI.
Leverage AI to enhance and sustain human connections in various settings.
Prioritize human-centered decision-making while navigating the changes brought by AI.
Skills covered
Emotional IntelligenceAI for Business FoundationsArtificial Intelligence FoundationsArtificial Intelligence for BusinessWell-Being and Self-CarePersonal DevelopmentArtificial Intelligence (AI)Professional DevelopmentOne-Off
Concepts
Introduction - Everything Is Changing for Everyone
- 01 - Empathy's advantage in a tech society
1. Being Empathy Forward in the Age of AI
- 02 - Self-awareness x AI
- 03 - Patience x AI
- 04 - Perspective x AI
- 05 - Objectivity x AI
- 06 - Relationships x AI
- 07 - Communication x AI
- 08 - Decision-making x AI
- 09 - Change management x AI
- 10 - Future of humanity x AI