Learning to Say No
22mGeneral2016-01-13
Authors
Todd Dewett
Authenticity Expert, Educator, Author, Speaker
Course details
Learning to say no is about making choices about what is important to you. In this course, Dr. Todd Dewett helps you classify work into categories of importance and decide how it matches your own goals and values. Using these guidelines, you can choose what to say "yes" to and what to say "no" to more effectively. In addition, Dr. Dewett also provides advice on how to say no in a way that is brief, honest, positive, and respectful.
Skills covered
CommunicationLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Welcome
1. When to Say No
- 02 - Deciding what matters most
- 03 - Understand the consequences
2. How to Say No Effectively
- 04 - Choose a type of explanation
- 05 - Communicate your explanation
- 06 - Show resolve (and be ready to repeat it)
- 07 - Watch your body language
Conclusion
- 08 - Tips to remember
- 09 - Next steps