Learning Network Troubleshooting: Practical Network Diagnostics and Solutions
2h 2mIntermediate2021-03-19
Authors

Robert McMillen
35+ Certifications, Networking Consultant, Consultant for U.S. Government
Course details
Troubleshooting network issues is a key skill for a wide range of IT professionals and network professionals. In this course, instructor Robert McMillen teaches you the skills and tools that you need to start network troubleshooting. Robert begins with an overview on how to triage network problems, including basic TCP/IP issues and causes, then steps you through some common home networking and wireless issues. He covers the most common issues with corporate wireless networks and how to troubleshoot Wi-Fi interference. Robert explains different types of VPN, common errors you may encounter, and how to fix them. After showing you some network tools that administrators need to know, he discusses how to fix problems you may run into with routing, switching, and firewalls.
Skills covered
Network AdministrationLearningNetwork and System Administration
Concepts
0. Introduction
- 01 - Need to troubleshoot your network
1. Training Network Problems
- 02 - How to determine the severity of network problems
- 03 - Fixing corporate resource issues
- 04 - Breaking down basic TCP IP issues and causes
2. Troubleshooting Remote User Network Problems
- 05 - Common home networking issues
- 06 - Common home wireless issues
- 07 - Internet provider problems
3. Troubleshooting Corporate Wireless Network Problems
- 08 - Most common issues with corporate wireless
- 09 - Troubleshooting Wi-Fi interference
4. Troubleshooting VPN Network Problems
- 10 - What VPN types work in hotels and restaurants
- 11 - VPN works but cannot access any resources
- 12 - Common VPN error codes and how to fix them
5. Network Tools Administrators Need to Know
- 13 - Windows command-line tools
- 14 - PowerShell tools
- 15 - Linux networking tools
- 16 - Windows routing command-line tools
- 17 - Wireshark basics
6. Troubleshooting Routing, Switching, and Firewalls
- 18 - Modern network design
- 19 - How to fix data packets stuck en route
- 20 - Troubleshooting open firewall ports
Conclusion
- 21 - Next steps