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Learning Jira (Cloud Edition): Creating Items, Using Boards, Finding Items with JQL Search, and Tracking Work

Learning Jira (Cloud Edition): Creating Items, Using Boards, Finding Items with JQL Search, and Tracking Work

1h 23mBeginner2026-03-13

Authors

Rachel Wright

Rachel Wright

Entrepreneur, Process Engineer, and Atlassian Certified Jira Administrator

Course details

In this course, Rachel Wright—an Atlassian Certified Jira Administrator—teaches the core skills that new and migrating Jira Cloud users, including project managers, developers, and strategic leaders, will need in order to efficiently manage tasks. Explore powerful search capabilities using JQL to quickly find exactly what you need. Understand how to estimate effort and log time to capture productivity metrics. Learn to navigate, create and edit items, manage workflows, and leverage custom views using dashboards, boards, filters. This course is specifically designed for both new Jira end users and those migrating from Jira Data Center, providing all the core skills needed to maximize the platform's potential. Whether you're a project manager, developer, or a strategic leader, you'll find value in enhancing your team's collaboration and initiative planning efforts with Jira Cloud.

Learning objectives
Use Jira to track your work.
Navigate to the most used application areas.
Create, edit, and transition items.
Estimate effort and track time.
Search for and find work.
Create custom views using filters, dashboards, and boards.
Change user preferences.

Concepts

Introduction

  • Managing work in Jira Cloud

Navigating Jira

  • Logging in and obtaining credentials
  • Using key views
  • Accessing key features

Working in Spaces

  • Viewing the space list
  • Using different types of spaces
  • Parts of spaces
  • Identifying space leads

Working with Items

  • Creating items
  • Editing items
  • Adding attachments
  • Linking items
  • Transitioning items
  • Estimating effort
  • Tracking time

Finding Items

  • Ways to find Jira items
  • Using basic search
  • Using advanced search and JQL
  • Sample queries
  • Challenge - Finding items
  • Solution - Finding items

Using Reporting Features

  • Reporting methods
  • How to save and share filters
  • Creating filter subscriptions
  • Creating boards
  • Creating dashboards
  • Using reports
  • Exporting items
  • Challenge - Using reporting features
  • Solution - Using reporting features

Managing Profile Settings

  • Changing user preferences

Conclusion

  • Additional resources for Jira learning

About us

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