Leading with Fearless Mindfulness

Course details

Be a leader that can rise to challenges. Captain Sandra Yawn is a world-renowned captain with over 28 years of experience. Yawn’s love of the ocean propelled her to achieve in a male-dominated industry. In this course, Captain Yawn tells her personal stories and defines the qualities that make up a great captain and overall leader. Discover how to hire and manage teams and how to delegate tasks. Sandy encourages you to create a strong leadership framework so that you can find solutions to the most difficult problems and situations that arise—and understand how to navigate clients to ensure top-level customer service while maintaining your cool. As an exciting bonus element to the course, you can learn about Sandy’s favorite destinations and her go-to travel advice.

Topics include:
- Qualities of a great captain
- Hiring your team
- Keeping a winning mindset
- Managing meetings
- Identifying problems and solutions
- Providing meaningful training
- Navigating the client
- Finding balance and grounding
- Giving back

Concepts

Introduction

Introduction to Captain Sandy Yawn

Being a Captain

My story
Qualities of a captain- -Assistance Not Resistance-

Hiring and Managing Your Team

Essentials in an employee- The right attitude
Teachable moments- Fired and rehired three times!
Teachable moments- Customer service matters
Teachable moments- Willingness and attitude
Delegating- Letting go and trusting
Winning mindset- Bring in the fun factor
Tip sheet- Keep a Winning Mindset! (Downloadable PDF)

Laying down the Ground Rules

Inheriting your team
Meeting management
No tolerance versus teachable moments

Drama at High Seas Problem-Solving and Maintaining the Calm

Fire at the Red Sea- Identifying the problems
Fire at the Red Sea- Finding the solutions
Managing stress and delegating
Problem solving

Navigating the Client

When the client Is difficult, have the courage to have the conversation
Setting expectations of your team
Navigating your client- Communication is key
Daily practices to ignite positive attitudes

Favorite Destinations

Travel advice and chartering

Grounding Bringing Your Sea Legs Back to Shore

Ways to plug in after a big job
Aspirations to legacy
Finding balance, regardless of your career
I am Captain Sandy; who are you-

Giving Back Each One, Teach One

-Each One, Teach One-
Flexibility and following your passion
Epilogue