Leading with Fearless Mindfulness
53mBeginner2020-02-05
Authors

genConnectU
A digital media company specializing in on-demand learning content
Course details
Be a leader that can rise to challenges. Captain Sandra Yawn is a world-renowned captain with over 28 years of experience. Yawn’s love of the ocean propelled her to achieve in a male-dominated industry. In this course, Captain Yawn tells her personal stories and defines the qualities that make up a great captain and overall leader. Discover how to hire and manage teams and how to delegate tasks. Sandy encourages you to create a strong leadership framework so that you can find solutions to the most difficult problems and situations that arise—and understand how to navigate clients to ensure top-level customer service while maintaining your cool. As an exciting bonus element to the course, you can learn about Sandy’s favorite destinations and her go-to travel advice.
Topics include:
- Qualities of a great captain
- Hiring your team
- Keeping a winning mindset
- Managing meetings
- Identifying problems and solutions
- Providing meaningful training
- Navigating the client
- Finding balance and grounding
- Giving back
Topics include:
- Qualities of a great captain
- Hiring your team
- Keeping a winning mindset
- Managing meetings
- Identifying problems and solutions
- Providing meaningful training
- Navigating the client
- Finding balance and grounding
- Giving back
Skills covered
Leadership SkillsWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Introduction to Captain Sandy Yawn
1. Being a Captain
- 02 - My story
- 03 - Qualities of a captain - Assistance Not Resistance
2. Hiring and Managing Your Team
- 04 - Essentials in an employee - The right attitude
- 05 - Teachable moments - Fired and rehired three times
- 06 - Teachable moments - Customer service matters
- 07 - Teachable moments - Willingness and attitude
- 08 - Delegating - Letting go and trusting
- 09 - Winning mindset - Bring in the fun factor
- 10 - Tip sheet - Keep a Winning Mindset (Downloadable PDF)
3. Laying down the Ground Rules
- 11 - Inheriting your team
- 12 - Meeting management
- 13 - No tolerance versus teachable moments
4. Drama at High Seas - Problem-Solving and Maintaining the Calm
- 14 - Fire at the Red Sea - Identifying the problems
- 15 - Fire at the Red Sea - Finding the solutions
- 16 - Managing stress and delegating
- 17 - Problem solving
5. Navigating the Client
- 18 - When the client Is difficult, have the courage to have the conversation
- 19 - Setting expectations of your team
- 20 - Navigating your client - Communication is key
- 21 - Daily practices to ignite positive attitudes
6. Favorite Destinations
- 22 - Travel advice and chartering
7. Grounding - Bringing Your Sea Legs Back to Shore
- 23 - Ways to plug in after a big job
- 24 - Aspirations to legacy
- 25 - Finding balance, regardless of your career
- 26 - I am Captain Sandy who are you
8. Giving Back - Each One, Teach One
- 27 - Each One, Teach One
- 28 - Flexibility and following your passion
- 29 - Epilogue