Leading with Emotional Intelligence (2018)

1h 2mIntermediate2018-11-21

Authors

Britt Andreatta

Thought Leader in Leadership and Learning

Course details

Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, Britt Andreatta shares how to boost your emotional quotient (EQ) to better lead teams, work with peers, and manage up. Learn what emotional intelligence is and how it factors in at work, and discover concrete techniques for raising your own EQ. This includes perceiving yourself accurately, exercising emotional self-control, understanding and managing your triggers, and developing empathy. Then, turn those lessons around to build your awareness of others and become a more inspiring—and effective—leader.

Learning objectives
Analyze the brain science behind emotional intelligence.
Identify and assess your emotions.
Determine how to exercise emotional self-control.
Identify your triggers and how to respond the them.
Assess how others respond at work.
Determine how to maximize team performance using emotional intelligence.
Discover how to catalyze change.

Skills covered

Emotional IntelligenceLeadership SkillsWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

01 - Lead with emotional intelligence

1. The Emotionally Intelligent Leader

02 - Overview of EQ
03 - The brain science of EQ
04 - Leading people and orgs

2. Knowing Yourself

05 - Getting to know yourself
06 - Exploring emotions

3. Managing Yourself

07 - Self-control
08 - Understanding triggers
09 - Managing your triggers
10 - Self-care and support

4. Understanding Others

11 - Understanding humans at work
12 - Extending empathy

5. Leading Others

13 - Creating safety and inclusion
14 - Facilitating teams
15 - Catalyzing change
16 - Inspirational leadership

Conclusion

17 - Next steps