Leading Inclusive Teams

Course details

High-performing teams are comprised of employees who feel empowered, valued, and accepted. By taking steps to establish an inclusive team dynamic, you can positively impact both your team's morale and your bottom line. In this course, learn how to create a shared understanding of why inclusion is important for your team, as well as revamp your own leadership and communication practices to ensure that your diverse team continues to thrive. Instructor Daisy Lovelace shows how to give everyone a chance to participate in these efforts, and create an environment that makes everyone feel comfortable bringing their true self to the office—without ever feeling like an outsider. Learn how to model open communication, discover implicit associations, delegate work equitably, and more.

Learning objectives
Define “inclusion”.
Recall the negative impact of unconscious bias.
List five tips to help you keep an open mind.
Recognize the benefits of humility.
Identify the role of an ally.
Name two effective strategies used to collect feedback from a team.

Concepts

0. Introduction

01 - Driving urgency around inclusion

1. Establish an Inclusive Team Dynamic

02 - Prioritizing inclusion on your team
03 - Setting ground rules within your team
04 - Building trust

2. Communicate to Lead Diverse Teams

05 - Using inclusive language
06 - Modeling open communication
07 - Adjusting your communication style
08 - Providing feedback to diverse teams
09 - Understanding cultural factors in feedback style

3. Reflect on and Revamp Your Leadership Practices

10 - Discovering implicit associations
11 - Keeping an open mind
12 - Using micro-affirmations

4. Best Practices in Leading Diverse Teams

13 - Delegating work and opportunities equitably
14 - Demonstrating humility and courage
15 - Understanding unconscious bias in hiring
16 - Signaling you're an ally
17 - Monitoring progress on your team

Conclusion

18 - Continuing to lead inclusive teams