Leadership Live with Dorie Clark: High-Trust Leadership In A High-Change World

Uncertainty is a constant in today’s workplace, but leaders who embrace trust, empathy, and self-awareness can help teams stay calm, focused, and effective. In this conversation with host Dorie Clark, leadership expert and VaynerX chief heart officer Claude Silver shares her insights on building psychological safety, strengthening trust, and creating environments where people can do their best work, even under pressure. Claude discusses how to apply values‑based decision‑making, communicate transparently, and use empathy to improve performance rather than slow it down. She explores how optimism, bravery, and efficiency function as an emotional operating system for effective leadership, helping individuals and teams move through challenges with clarity and confidence. The pair also share techniques for encouraging open dialogue, navigating difficult conversations, and supporting your team through change—including the evolving impact of AI.

Learning objectives
Explain how trust, self-awareness, and values-driven leadership support decision-making during periods of uncertainty.
Apply the emotional optimism, bravery, and efficiency framework to navigate challenging workplace situations.
Explain strategies for building psychological safety that encourage open communication and idea sharing within teams.
Use empathy and transparency to increase speed, collaboration, and performance while maintaining accountability.
Identify practical techniques for giving and receiving feedback that strengthen trust and resilience.