Introduction to IT Asset Management (ITAM)

Course details

In this course, learn the basics of IT asset management (ITAM). Instructor Stephen Rose starts with an overview of ITAM, explaining the roles and responsibilities of an IT asset manager—and why the role is important. Next, he covers the asset lifecycle, from acquisition to inventory to disposal of your assets. Learn ITAM tools and best practices, and see real-world examples of asset management execution. Plus, find out about the path ISO 9000 certification—including due diligence, gap analysis, and continual improvement—to ensure compliance and quality management in procurement.This session can also be used as test prep for the ITAM Certification.

Learning objectives
Understand the difference between the role of asset management and procurement.
Learn about the different assets, lifecycles, best practices, and software that can be used to manage these resources.
Understand the inventory lifecycle.
Awareness of the many tools that can be used to manage assets.
Get real-world examples that you can borrow from as you start to asset management journey.

Concepts

Introduction

Introduction
The path to ITAM certification
What is an asset

IT Asset Management (ITAM) Overview

The role of the IT asset manager
Procurement vs. ITAM
Where IT asset managers align in organizations
Why is IT asset management important

The Path to ISO 9000 Certification

Implementing the ISO 9000 standard
Plan do check act

The Asset Lifecycle

Overview of the asset lifecycle
From acquisition to disposal in the asset lifecycle
Now that you have inventoried your assets

IT Asset Mastery - Building Systems and Exploring Software Solutions

Choosing your IT asset management system
Demo - Create your own asset system with Microsoft Lists
Harnessing Power BI for enhanced asset management
Conducting research for software and systems
Demo - Managing IT assets with EasyVista Service Manager

Conclusion

Your ITAM journey