Interviewing Techniques (2020)

Course details

Successful hiring means successful interviewing. The right techniques can attract the best talent—while eliminating bias and emotion from the process. With a new generation of candidates on the horizon, it’s a great time to refresh your interview skills. In this course, expert recruiter Barbara Bruno highlights practical strategies for planning and conducting job interviews. Barbara explains how to determine the purpose of the interview, set interview expectations up front, and ask effective questions. She also teaches you how to conduct different types of interviews—including screening, courtesy, and panel interviews—and evaluate and select the best candidate. Plus, learn how to improve the candidate’s experience, stay in touch with new hires, and connect and network with future talent.

Topics include:
- Determining the purpose of the interview
- Developing an interview process
- Writing job requisitions
- The basics of conducting an interview
- Evaluating and selecting candidates
- Improving the candidate experience
- Connecting and networking with passive candidates

Concepts

Introduction

interview techniques to attract the best talent

Preparation

be prepared for the new generation of interviewees
determine the purpose of the interview
develop a structured interview process
eliminate hiring obstacles
write performance based job requisitions
create a scorecard for each position
understand company culture and core values

Interviews

how to conduct a screening interview
how to conduct a courtesy interview
how to conduct a behavioral interview
the benefits of a panel interview

Evaluate and Select

determine the best hire
extending an offer that will be accepted

Improve the Candidate Experience

actively manage your company brand
improve the overall candidate experience

Future Actions

metrics and stay interviews
connect and network
mine your database for future opportunities

Conclusion

next steps