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Influencing Others (2019)

Influencing Others (2019)

42mGeneral2019-07-17

Authors

John Ullmen

John Ullmen

Executive Coach, Professor at UCLA Anderson School of Management

Course details

Ever had trouble persuading someone to do something, even if it was in their best interest? Sometimes people don't budge, but thankfully you have more than rewards and penalties at your disposal. Join John Ullmen, PhD, as he explains how to influence others when you're at the "pivot point of influence," by applying 18 scientifically confirmed methods. Whether you're influencing at work or at home, you can learn what the best influencers do before they influence, and see how to choose the best steps for your situation, and have people want to be influenced by you.

Learning objectives
Name a feeling that might inhibit you from inspiration-based influence.
Explain how to most appropriately balance short-term and long-term results.
Assess why “pains and gains” is a powerful motivator.
List the steps of the advice influence technique.
Identify the first thing you do when using social proof.

Skills covered

Leadership SkillsLimited SeriesLeadership and Management

Concepts

0. Introduction

  • 01 - Making influence work

1. Mindset and Habits for Influence

  • 02 - Find inspiration
  • 03 - Build rapport
  • 04 - Be likable
  • 05 - Be influenceable
  • 06 - Turn objections into actions
  • 07 - Think long term

2. Influence Techniques

  • 08 - Simple, specific, and surprising
  • 09 - Credible sources
  • 10 - Urgency and scarcity
  • 11 - Pain and gain framing
  • 12 - Compare and contrast
  • 13 - Secure a commitment
  • 14 - Ask for advice
  • 15 - Appeal to high-level goals
  • 16 - Social proof
  • 17 - Reciprocity

Conclusion

  • 18 - The power of gratitude

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