Influence in Action: Stories and Strategies for Managers

Building coalitions and driving initiatives forward are key responsibilities of a senior manager. But what’s the secret to long-term success? The answer is strategic influence. In this course, join Niven Postma—author, lecturer, and one of the world's leading experts in workplace politics and influence—as she shows you how to analyze visible and hidden aspects of organizational culture, evaluate formal and informal networks of power, and identify key stakeholders who can accelerate or block initiatives. Learn how to develop strategic alliances by building trust and aligning diverse agendas, and to apply advanced influence tactics such as framing, storytelling, and timing to obtain buy-in. By the end of this course, you’ll be prepared to design and implement influence strategies that increase your impact and advance organizational goals.

Learning objectives
Analyze the formal and informal cultural norms within an organization to uncover the hidden factors that drive decision-making and behavior.
Evaluate power and influence networks by distinguishing between official structures and shadow systems, and identifying key gatekeepers, connectors, and coalitions.
Develop stakeholder maps and coalition-building strategies that align diverse interests and strengthen cross-functional alliances.
Apply advanced influence tactics—such as framing, storytelling, and timing—to gain buy-in and successfully advance strategic initiatives.