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Inclusive Conversations for Leaders in Polarizing Times

Inclusive Conversations for Leaders in Polarizing Times

56mIntermediate2025-04-07

Authors

Mary-Frances Winters

Mary-Frances Winters

Founder and CEO of The Winters Group, Inc.

Course details

Whether you’re a newly-minted leader at your organization or a veteran leader with many years of experience, leading is never easy—particularly as workplaces become more and more diverse and the world becomes more polarized. Workplace conversations that touch on topics like the external socio-political climate are sure to come up whether you want them to or not, so how do you create psychological safety to ensure the emotional well-being of each team member? In this course, Mary-Frances Winters, author of We Can’t Talk about That at Work: How to Talk about Race, Religion, Politics and other Polarizing Topics—teaches leaders how to engage in inclusive and difficult conversations in the workplace and shares the tools you can use to make workplace conversations rewarding for you and those that you lead.

Skills covered

Management SkillsLeadership SkillsLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - Inclusive conversations - A critical leadership skill

1. The Impact of External Events on Employees

  • 02 - New workplace conversations
  • 03 - Leaders need to stay current
  • 04 - Get to know your employees
  • 05 - Check your biases

2. Key Inclusive Leadership Skills

  • 06 - Inclusive listening
  • 07 - Empathy in leadership
  • 08 - Building trust
  • 09 - Conflict resolution

3. Preparing for the Conversation

  • 10 - The 5 Ws and one H
  • 11 - Getting the conversation started
  • 12 - Finding common ground
  • 13 - Bridging differences

Conclusion

  • 14 - Continuing your inclusive leadership journey

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