Incident Response Frameworks

Course details

What is this course about?
In today's digital battlefield, cyber incidents are not a matter of if, but when. Whether it's ransomware, phishing, or insider threats, the ability to respond swiftly and effectively can mean the difference between containment and catastrophe. This course equips you with the tools, strategies, and confidence to implement and use industry best practices and create an incident response process that anyone can follow. Explore the NIST and SANS frameworks, apply them in real-world scenarios, and integrate them into your existing IT Service Management solution. Leverage expert guidance and real-world examples as you learn to build response plans, coordinate teams, and recover from attacks. Whether you're an aspiring cybersecurity professional, an IT support manager, or a team member looking to sharpen your response skills, this course will prepare you to act decisively when it matters most.
This course was created by Starweaver. We are pleased to host this training in our library.

Objectives
What will I be able to do by the end of this course?
Describe the fundamentals of a cybersecurity major incident response process.
Explain key industry frameworks (NIST and SANS).
Develop your own cybersecurity major incident response plan.
Test, measure, and improve your cybersecurity major incident management process.

Audience
Who is this course for?
Cybersecurity engineers
Service desk analysts and managers
IT managers

Concepts

What Is Incident Management and Why Is It Important

Welcome to the course - Course overview
Welcome and course goals
Key terminology and acronyms
IT Service Management
Importance of an IT Service Management solution

Importance of a Mature IT Service Management Solution

What defines a mature IT Service Management (ITSM) solution
Importance of preparation and planning
ITIL incident, major incident, and problem management

Justifying the Effort and Cost

Cost savings from preventing cyber attacks
Non-monetary impact on the business
Understanding ROI for cybersecurity investments

SANS Framework Six-Step Process

Module introduction
SANS Institute Incident Response (IR) framework
Preparation and identification
Containment and eradication
Recovery and lessons learned
Third-party supply chain incident management

NIST SP 800-61r3 Incident Response Recommendations and Considerations for Cybersecurity Risk Management

What is NIST SP 800-61
Preparation
Incident response
Lessons learned

Documentation Management Frameworks

Document management standards
Creation, storage, and tracking of documents
Monitoring and maintenance processes and procedure

Defining a Major Incident

Module introduction
CIRP templates
Gathering the right people for the team
Defining the trigger for a major incident process

Building a Cyber Incident Response Plan (CIRP)

Planning for identification phase
Planning for response
Planning for lessons learned

Post-Implementation Review Process

Cost savings from preventing cyber attacks
Non-monetary impact on the business
Understanding ROI for cybersecurity investments

Implementing the Process

Module introduction
Making the process available
Communicating the process
Training staff

Testing the Plan

Simulating an incident
Measuring simulation success
Advanced simulations

Review, Maintain, and Improve

Continuous process improvement
Creating a review schedule
System architecture involvement
Outro - Course wrap-up