Improving Your Listening Skills
25mGeneral2023-07-28
Authors
Dorie Clark
Professor of Business Administration and Published Author
Course details
Just as public speaking is a skill that you can hone through practice, good listeners aren't in possession of a special, unattainable gift—careful listening is a skill that you can learn. In this course, join career expert Dorie Clark as she helps uncover why it's hard to listen well, and how to develop the mindset of a good listener. She also provides multiple listening strategies to help you manage when you're the one not being listened to, how to keep yourself from interrupting, and how to listen to what's not being said. In addition, she explains how to let others know that they've been heard, and how to listen with patience when you don't feel engaged with someone.
Skills covered
CommunicationWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Improving your listening skills
- 02 - Being aware of the perception of listening
1. Laying the Groundwork for Listening
- 03 - Why do you have a hard time listening
- 04 - What are the signs that you re not listening
- 05 - How to adopt the mindset of listening
- 06 - What to do when you re not being listened to
- 07 - How to set the stage for high-stakes conversations
2. Listening Well, Even When It s Hard
- 08 - The structure of meaningful listening
- 09 - How to listen for what s not being said
- 10 - How to keep yourself from interrupting
- 11 - How to let them know you ve heard them
- 12 - Listening with patience
Conclusion
- 13 - Practicing your listening skills