Improving Your Leadership Communications

Course details

Clear communication is one of the most important skills for new managers, yet it is rarely formally taught. Designed for first-time managers and people managers, this course covers the communication fundamentals needed to lead through everyday conversations, meetings, and decisions. Learn how to structure messages clearly, stay on point, run more effective meetings, and influence decisions without relying on authority. Explore how to apply self-assessment and AI-supported preparation to build skills in the flow of work. Along the way, build communication habits that improve clarity, establish trust, and strengthen team performance.

Learning objectives
Communicate more clearly and confidently as people managers.
Structure messages to reduce confusion and drive alignment.
Run more effective meetings and one‑on‑one conversations.
Influence decisions and earn buy‑in without relying on formal authority.
Prepare for important conversations using practical frameworks and AI support.
Identify one priority communication skill to improve and apply it consistently in daily work.

Concepts

Introduction

Communicate to align and engage your team
Measure your communication impact
Using AI to prepare and strengthen leadership communication

Align through Trust and Emotional Intelligence

Stay present as a manager to adjust in real time
Ask questions to surface what matters with your team

Give Clear Direction

Drive outcomes with your communication
Delegate to create ownership and accountability

Lead Managerial Conversations for Results

Direct one-on-ones for focus and accountability
Steer team meetings toward clear outcomes
Represent your team upward with credibility

Lead Challenging Conversations to Positive Results

Lead crucial conversations that preserve trust
Turn disagreement into forward progress

Conclusion

Improve your communication in the flow of work