Improving Your Leadership Communications (2021)
1h 10mIntermediate2021-06-04
Authors
Colleen Hauk
Workplace Leadership Expert, Trainer, Speaker, Author

Madecraft
Full-Service Learning Content Company
Course details
To be an effective leader, you need to learn how to communicate clearly. In this course leadership expert Colleen Hauk shows you how to become a precise and powerful communicator. Colleen first explains how to set yourself up for success by knowing the basics and exploring emotional intelligence. She then provides guidance on creating a connection and tapping into the senses of your audience. She also shows how to engage in dialogue, remain curious, and align your communication to specific goals. Finally, Colleen shares tips on effective communication in different circumstances, from one-on-one meetings, to group discussions, and virtual meetings. Upon completing this course, you’ll feel confident in your ability to communicate effectively as a leader.
Skills covered
CommunicationLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
Introduction
- Leadership communications
Setting Up for Success
- Nailing the basics
- The golden rule
- Using emotional intelligence
- Which tool do you use
Tapping Into Their Senses
- Building the visual
- Creating the connection
- Generate the feeling
- Tuning the acoustics
Engaging in Dialogue
- Power of presence
- Remaining curious
- Aligning goals
- Creating the cadence
Communicating in Specific Circumstances
- Making requests
- Dispatching information
- Directing one-on-ones
- Facilitating groups
- Driving crucial conversations
- Engaging virtually
Conclusion
- Wrapping up