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Improving Engineering Communications in Product Design

Improving Engineering Communications in Product Design

48mBeginner2024-01-29

Authors

Erin Rochelle Winick

Erin Rochelle Winick

Maker, Engineer, Writer, Entrepreneur, Designer, Science Communicator

Course details

Communication between stakeholders in the product design and manufacturing process is crucial for product success. But when everyone in the development pipeline—from design engineering teams to tool designers to customers—holds a unique set of technical skills, how do you communicate effectively?

Join instructor Erin Winick Anthony to refine your technical and scientific communication skills to better explain design and engineering topics to internal and external audiences. Find out why internal communication is so important for creating a successful product and obtaining buy-in from every stakeholder level. Gather insights and strategies for outwardly explaining your work to customers, journalists, and investors to build support for your mission and optimize product sales. From simplifying technical information and communicating across teams to communicating with management and the general public, learn how to leverage your new communication skills to speak to any audience on any topic.

Skills covered

Product and Industrial DesignProduct and ManufacturingDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - Communicating engineering topics effectively

1. Breaking Down Technical Information

  • 02 - Determine your audiences
  • 03 - Finding your starting point
  • 04 - Be clear on your communication's intent
  • 05 - Removing jargon from engineering communications
  • 06 - Using stories for technical communication
  • 07 - When to use visuals

2. Cross-Team Technical Communication

  • 08 - Making technical information accessible to each team
  • 09 - Finding the right medium
  • 10 - Clearing up misunderstandings
  • 11 - Accepting and requesting feedback

3. Communicating with Management

  • 12 - Communicating with management over email
  • 13 - Designing a presentation for engineering management
  • 14 - Effectively using data
  • 15 - Presentation strategies

4. Communicating Technical Topics with the Public

  • 16 - External vs. internal communications
  • 17 - How detailed should you get
  • 18 - Focusing on the impact on the customer
  • 19 - Preparing management to present your work
  • 20 - Other opportunities to communicate externally

Conclusion

  • 21 - Growing your communication skills

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