Implementing Lean: A Case Study

Seating Matters is an excellent example of a company practicing lean thinking principles. The company wondered how other organizations worked so well to produce world-class products, while it struggled with excess inventory, slow production, and dependency on vendors. There had to be a solution. In this course, the founders share the Seating Matters journey: how this family-owned business was started, how it has grown through the years, and why it turned to lean principles to truly thrive. Hear about the company’s journey introducing and implementing lean, and how members hold each other accountable to the highest lean standards as they continue on their never-ending journey of continuous improvement.

Topics include:
- Company overview
- Process overview
- Order processing
- Lean capital expenditure
- Bottleneck management
- Lean sales
- Practicing 3S