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Human Resources: Using Metrics to Drive HR Strategy

Human Resources: Using Metrics to Drive HR Strategy

51mIntermediate2018-01-13

Authors

Catherine Mattice Zundel

Catherine Mattice Zundel

Professional consultant and trainer specializing in corporate culture

Course details

Become a strategic HR partner in the success of your organization. Metrics can help you assess the cost and impact of HR initiatives. The findings can help determine how the business moves forward, and where you need to focus your resources to help employees thrive. Join Catherine Mattice Zundel, an HR consultant and trainer, as she shows how to use metrics to reframe HR as an investment vs. cost center, and elevate your career as you partner with organizational leaders to grow the business. Learn what to measure and why throughout the employee life cycle, from recruiting and onboarding through growth and retention. Plus, find out how to measure your own impact, and discover the different software options that are available to help you gather your data.

Learning objectives
Name the phases of the employee lifecycle.
Explain how to measure recruiting and hiring success.
Summarize the process for measuring HR efficiency, impact, and ROI.
Describe the process for mapping your strategic impact.

Skills covered

HR StrategyHuman ResourcesDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - Welcome
  • 02 - What you should know

1. Metrics Overview

  • 03 - A new look at HR
  • 04 - Benefits of HR metrics
  • 05 - Definitions
  • 06 - Getting started

2. Measuring Throughout the Employee Lifecycle

  • 07 - Measuring recruiting and hiring success
  • 08 - Measuring onboarding effectiveness
  • 09 - Measuring employee growth and productivity
  • 10 - Measuring retention

3. Measuring HR's Strategic Impact

  • 11 - Measuring HR efficiency and impact
  • 12 - Mapping your strategic impact

Conclusion

  • 13 - Benefits of using HR metrics software
  • 14 - Next steps

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