Human Resources in the On-Demand Economy
1h 8mIntermediate2016-05-10
Authors
Wayne Cascio
University of Colorado Professor and Author
Course details
Companies like Uber and Airbnb have ushered in a new type of labor force where the terms "employee" and "employer" take on new meaning. To fill these on-demand jobs, HR departments need to become proficient at recruiting and managing a pool of rotating outside workers. Professor and HR expert Wayne Cascio outlines the HR and management challenges brought about by companies working with on-demand workers.
Wayne first outlines the characteristics of freelancers, contractors, and elancers, and what they look for in an employer. He then reviews the management challenges involved in leading an on-demand team, and the implications for HR professionals responsible for developing a global supply chain of talent. He also considers critical legal issues: how to protect proprietary information, how to avoid violations of compensation and benefits laws, and how to distinguish nonemployees from employees of an organization. By the end of this course, you'll have a better understanding of the issues facing employers and employees in the on-demand economy.
Learning objectives
Who are on-demand workers?
Developing a management strategy
Incentivizing on-demand workers
Hiring and developing
Managing risk with outside workers
Understanding the legal issues
Wayne first outlines the characteristics of freelancers, contractors, and elancers, and what they look for in an employer. He then reviews the management challenges involved in leading an on-demand team, and the implications for HR professionals responsible for developing a global supply chain of talent. He also considers critical legal issues: how to protect proprietary information, how to avoid violations of compensation and benefits laws, and how to distinguish nonemployees from employees of an organization. By the end of this course, you'll have a better understanding of the issues facing employers and employees in the on-demand economy.
Learning objectives
Who are on-demand workers?
Developing a management strategy
Incentivizing on-demand workers
Hiring and developing
Managing risk with outside workers
Understanding the legal issues
Skills covered
HR AdministrationHuman ResourcesDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Welcome
1. Understanding the On-Demand Worker
- 02 - Characteristics of elancers
2. Management Challenges
- 03 - Developing an overall strategy for managing and integrating work
- 04 - Becoming a leader who elancers want to work for
- 05 - Rewarding and incentivizing on-demand workers
3. HR Challenges
- 06 - Using talent platforms to create a global supply chain of talent
- 07 - Defining work to be done by outsourcing, crowdsourcing, or contract
- 08 - Developing and deploying on-demand workers
4. Risk Management
- 09 - Maintaining control of intellectual property
- 10 - Assessing the capabilities of elancers
- 11 - Maintaining an organizational culture in a boundaryless organization
5. Legal Issues
- 12 - Compensation and benefits
- 13 - Definition of an employee
- 14 - Advice to employers and employees