How to Win Arguments
44mBeginner2021-05-28
Authors

TJ Guttormsen
Communication Coach
Course details
Being persuasive can help you improve your life. In this course, instructor TJ Guttormsen presents techniques and strategies that will help you achieve your goals in discussions and make effective arguments. TJ begins with communication techniques, such as how to listen during disagreements, create the conversations you want, get conversations back on track, and more. He explains the benefits of “I” statements, then describes how pacing and leading can make you more convincing. Next, TJ covers useful tips and techniques to use when you are dealing with difficult people and disagreements. He shows you how staying solution-focused, winning compromises, and creating an informal contract can help you to your ideal solution, then concludes with action steps you can use to practice the skills he has presented.
Skills covered
CommunicationProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - A few words about the course
1. Communication Techniques
- 02 - How to listen during disagreements
- 03 - Verbal framing creates the conversations you want
- 04 - The sum-up technique that gets conversations back on track
- 05 - I statements
- 06 - The three strategic types of pauses
- 07 - Pacing and leading makes you more convincing
2. Dealing with Difficult People and Disagreements
- 08 - How to be a broken record to deal with pushy people
- 09 - The fogging technique helps you deal with critical or aggressive people
- 10 - How to speak up when you're interrupted
- 11 - How and when it benefits you to ignore interruptions
3. Reaching Your Ideal Solution
- 12 - Stay solution-focused
- 13 - The secret to winning compromises
- 14 - Create an informal contract
Conclusion
- 15 - Action steps to take to practice these skills in the real-world