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How to Push Back at Work (and Look Good Doing It)

How to Push Back at Work (and Look Good Doing It)

40mGeneral2024-03-05

Authors

Scott Mautz

Scott Mautz

Speaker, Author of Leading from the Middle, IU Faculty Exec. Ed.

Course details

It’s one of the most significant causes of discomfort, anxiety, and stress in the workplace—having to lean into tension and push back. And it happens quite often, too, even if you don’t realize it at the time. For example, how often have you wanted to push back on new work requests, disagree with your boss, debate with your teammates, or find a way to handle conflict more effectively without backing down? In this course, discover how to push back in the workplace in all these ways, and more, to unlock your most productive, authentic self. Join instructor Scott Mautz as he shares quick, easy-to-use tips on building your confidence and comfort level with pushing back to bring more value to your organization.

Skills covered

CommunicationLimited SeriesProfessional DevelopmentLeadership and Management

Concepts

0. Introduction

  • 01 - Push back, and look good

1. What Not to Do

  • 02 - The no-no s of pushing back

2. Pushing Back on New Work Requests

  • 03 - Give a clear reason why you re pushing back
  • 04 - Come from a place of accountability
  • 05 - Give a different yes to requests
  • 06 - Negotiate for variances
  • 07 - Be careful with urgent requests
  • 08 - How to set boundaries at work

3. How to Disagree with People's Thoughts and Opinions

  • 09 - How to disagree with anyone
  • 10 - How to disagree with your boss
  • 11 - How to disagree with feedback

Conclusion

  • 12 - Push back and get back control

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