How to Handle Poor Performers
49mBeginner2021-03-19
Authors

Madecraft
Full-Service Learning Content Company

Ronald Williams
Management Professional and Entrepreneur
Course details
Patience with poor performance too often becomes permission to perform poorly. Effective leaders know they need to address the problem of poor performance in their company and on their team, but the skills needed to do so don’t come naturally to most of us. In this course, former corporate executive Ron Williams shows you a roadmap for tackling the tough conversations and hard decisions that come with responding to poor performers. Ron explains how to identify and respond to poor performance, as well as exactly how to do it. He covers strategies to recognize the difference between performance and potential and to take swifter, firmer action today with team members who are coming up short.
Skills covered
Management SkillsLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - The importance of performance
1. Understanding Performance
- 02 - Environmental impact
- 03 - Performance and potential
- 04 - Defining poor performance
2. All Workers Are Not Created Equal
- 05 - Creating value
- 06 - Assessing reality
3. Understanding Your Team
- 07 - Employee engagement
- 08 - Understanding morale
- 09 - Cultural impact
4. Taking Action
- 10 - The three Ts
- 11 - Confronting poor performers
- 12 - Making a transfer
- 13 - Creating a performance plan
- 14 - Considering termination
- 15 - Moving forward
Conclusion
- 16 - Thanks for joining