How to Be a Better Listener in a Remote Workplace
15mGeneral2024-05-02
Authors
Andrea Holland
PR Professional, Business Builder
Madecraft
Full-Service Learning Content Company
Course details
Boost your remote communication skills with Andrea Holland's course on active listening. Discover the importance of listening for deeper connections and explore technical aspects for better remote engagement. Learn to foster empathy and understanding in digital interactions, enhancing trust, creativity, and relationship-building in both professional and personal settings.
Learning objectives
Develop effective listening in virtual settings.
Create deeper connections with questioning techniques.
Identify consequences of inadequate remote listening.
Foster empathy in video calls.
Interpret non-verbal remote cues.
Learning objectives
Develop effective listening in virtual settings.
Create deeper connections with questioning techniques.
Identify consequences of inadequate remote listening.
Foster empathy in video calls.
Interpret non-verbal remote cues.
Skills covered
CommunicationWell-Being and Self-CareLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Listening and relationships
1. The Listening Landscape
- 02 - The benefits of listening
- 03 - Asking questions to practice listening
- 04 - The consequences of not listening
2. Set up Remote Meetings for Success
- 05 - Eliminate multitasking
- 06 - Your tech setup
3. Mastering Emotional Connection and Communication
- 07 - Connecting emotionally
- 08 - Taking a pause
- 09 - Notice nonverbal cues
- 10 - What does connection feel like
Conclusion
- 11 - Work your listening muscle