How Managers Create a Culture of Belonging

Research shows that when individuals feel a sense of belonging at work, there is a 56% increase in job performance. What can managers do to create that sense of belonging? In this course, instructor Kimberly Manns helps you define what belonging means to you and how you can create belonging for yourself and others at your organization, using the Head, Heard, Hands framework. Kimberly discusses belonging, both within and at the organizational level, then introduces the Head, Heart, Hands (H3) framework. She walks you through establishing your personal sense of belonging, then defining and developing the skills to foster belonging on your team. Accountability is important to maintain individual and team belonging, and Kimberly offers tips to measure belonging, manage resistance to organizational transformation, and hold leaders accountable for incorporating belonging into core values and performance management. This course complements Fostering Belonging as a Leader by Sanyin Siang.