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Holding Your Team Accountable

Holding Your Team Accountable

50mIntermediate2024-02-16

Authors

Daisy Lovelace

Daisy Lovelace

Professor, Consultant, and Coach

Course details

Explore ways to create a workplace culture of accountability that encourages trust, motivates high standards, and establishes credibility for leaders. Instructor Daisy Lovelace discusses the value of accountability in high-performing teams, and she outlines the consequences that can result when team members don't feel a sense of accountability. Daisy also offers insight into positive ways to make team members feel responsible with actionable techniques that promote accountability whether the team is virtual, in-person, or co-located.

Topics include:
- Setting up a team for success
- Setting expectations for a team
- Communicating clear objectives
- Tracking team performance
- Enforcing team expectations
- Rewarding strong performance
- Engaging difficult teammates

Skills covered

Talent ManagementLeadership SkillsWell-Being and Self-CareHuman ResourcesProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - High-performing teams are accountable

1. Prepare Your Team for Success

  • 02 - What's your team's why
  • 03 - Connection to the team
  • 04 - Ownership of team deliverables
  • 05 - Trusting each other

2. Setting Expectations for Your Team

  • 06 - Communicating clear expectations
  • 07 - Delegating team tasks
  • 08 - Doing as you say
  • 09 - Tracking team performance

3. Enforcing Team Expectations

  • 10 - Rewarding strong performance
  • 11 - Allowing consequences for underperformance
  • 12 - Avoiding the use of fear as a motivator
  • 13 - Engaging difficult teammates
  • 14 - Coaching underperformance

4. Team Accountability in Various Work Configurations

  • 15 - Accountability in virtual teams
  • 16 - Accountability in cross-functional teams
  • 17 - Accountability in colocated teams

Conclusion

  • 18 - Accountable leadership

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