Hiring and Managing UX Professionals
1h 7mBeginner2019-09-13
Authors
Cory Lebson
Leading Educator and Author in UX
Course details
UX professionals help shape your product into something your users will love. You need people with the creative skills to meet your business goals. But how do you determine which UX skills your team needs—design, research, or strategy? And how can you tell if a freelancer, full-time employee, or design agency would be the best fit? Whether your team needs to recruit more UX talent—or you want to better support the team you already have—this course can help. Join Cory Lebson as he provides a holistic take on hiring, contracting, and retaining UX professionals. Learn about the different specialties within UX, how to determine what kind of help you need, and how to find that help. Plus, get strategies for cultivating a work environment where creatives can thrive.
Learning objectives
UX design, research, and strategy jobs
Determining which skills you need on your team
Finding employees, contractors, and agencies
Assessing talent to fill UX job openings at your company
Evaluating a candidate's user experience credibility
Working efficiently with consultants
Managing a staff of creatives
Learning objectives
UX design, research, and strategy jobs
Determining which skills you need on your team
Finding employees, contractors, and agencies
Assessing talent to fill UX job openings at your company
Evaluating a candidate's user experience credibility
Working efficiently with consultants
Managing a staff of creatives
Skills covered
Coaching and MentoringUX DesignTalent ManagementUser ExperienceHuman ResourcesFoundationsWeb DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Hiring UX professionals
1. How Is UX Work Structured
- 02 - What is UX and where do you start
- 03 - UX fields - Design, research, and strategy
- 04 - Design-based jobs and skill sets
- 05 - User research, accessibility, and human factors
- 06 - UX strategy, content strategy, and customer experience
- 07 - Figure out what skills you need on your team
2. Who's Going to Do the Work
- 08 - Employees, freelancers, and moonlighters
- 09 - Agencies and larger consulting firms
- 10 - Generalists and experts
- 11 - Mix and match for success
3. How Do You Find Who You're Looking for
- 12 - Employers and recruiters - Be a part of the UX community, too
- 13 - Create your UX elevator pitch
- 14 - Align your job titles and descriptions
- 15 - Seek out staff and contractors
- 16 - Giving newbies a chance
- 17 - Learning break
4. Assessing Credibility
- 18 - Are the people you find right for you
- 19 - Corporate credibility
- 20 - Portfolios and NDAs
5. Working with Consultants
- 21 - Contracting, pricing, and timing
- 22 - Alignment, knowledge, and expertise
- 23 - Contractor communication and work location
- 24 - Learning break
6. An Employer's Guide to Happy Employees
- 25 - Understand the needs of creatives
- 26 - Support career advancement
Conclusion
- 27 - Next steps