High-Stakes Communication
1h 8mIntermediate2019-06-04
Authors

Jenna Lange
Founder and President of Lange International
Course details
Imagine you’re in a room with a group of stakeholders, each of whom has the power to alter the course of your professional life. If you impress them, they’ll fund your project and champion you as a leader. If you falter, you’ll exit the room with a tarnished reputation. Are you prepared to handle a moment like this, even when it is unexpected? How do you set yourself up for success when so much is on the line? In this course, Jenna Lange shares techniques that can help you manage your message, your mindset, and your stakeholders when the stakes are high. Learn how to build concise, effective messages, manage your body language, avoid common pitfalls, and more. Along the way, Jenna shares case studies and surprising personal experiences that lend a real-world context to each concept.
Learning objectives
Deliver concise messages
Use stories to compel and convey a point
Maintain the right mindset
Manage your physical presence
Connect with individual stakeholders
Manage multiple stakeholders
Avoid messaging pitfalls
Learning objectives
Deliver concise messages
Use stories to compel and convey a point
Maintain the right mindset
Manage your physical presence
Connect with individual stakeholders
Manage multiple stakeholders
Avoid messaging pitfalls
Skills covered
CommunicationWell-Being and Self-CareLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
Introduction
- High-stakes communication
What Is High-Stakes Communication
- What is high-stakes communication
- Before and after applying skills
Manage Your Message for High-Stakes Moments
- Define the outcome
- Craft key messages
- Prepare for brevity
- Tell a story
Manage Yourself in High-Stakes Moments
- Manage your mindset
- Your body under pressure
- Manage your physical presence
Manage Your Stakeholders in High-Stakes Moments
- Connect with individual stakeholders
- Physically shift to connect
- Managing multiple stakeholders
- Practicing high-stakes moments
Avoid High-Stakes Pitfalls
- Messaging pitfalls
- Mindset and physical oversights
- Stakeholder mistakes
Conclusion
- Move forward in high-stakes moments