Hands-on AI: Building Agentic SaaS Workflows with AutoGen Studio

Course details

SaaS products are rapidly evolving from rule-based systems into intelligent, autonomous software. In this hands‑on course, AI and product development consultant Harshad Oak explains how agentic AI can reimagine SaaS workflows by embedding autonomous agents directly into the product experience. Harshad examines real SaaS use cases, mapping automation opportunities and demonstrating how to design agentic workflows with AutoGen and AutoGen Studio. Through guided, practical exercises, discover how to build multiagent prototypes that coordinate tasks, invoke tools and adapt to outcomes. This course also covers methods for evaluating workflow impact and communicating the benefits and limitations of agentic AI to stakeholders. Designed for technical leads, AI architects, and SaaS product managers, the course provides practical skills for building and operationalizing agentic workflows in modern SaaS environments.

Learning objectives
Identify SaaS workflows suitable for transformation using AI agents and agentic workflows by analyzing typical SaaS processes and challenges.
Design agentic workflows using AutoGen to simulate and automate real SaaS use cases, including workflow mapping and agent role assignment.
Build and run multiagent prototypes in AutoGen Studio that demonstrate autonomy, coordination, and tool use.
Communicate the value, tradeoffs, and limitations of agentic AI in SaaS to business and technical stakeholders.

Concepts

Introduction

Why do agentic workflows matter to the future of software

Building a writer agentic workflow

Workflow and model
Building the team and agents
Running the article writter team

How Agentic AI Transforms SaaS

Hands-on practice - select a workflow based on suitability for Agentic
Identifying SaaS workflows for agentic automation

Designing Reliable Agentic Workflows

Patterns, prompts, tools and guardrails
Hands-on practice - agents and tools
The backbone of reliable agentic workflows

From Blueprint to Code - Feedback Classifier Agentic Workflow

Setting up a new team
Structuring the core components
Building and testing a fully functional agentic workflow
Feedback Classifier agentic workflow overview

The Planner and Orchestration - Advanced Feedback Classifier Agentic Workflow

Building the advanced core components
Capabilities for planner orchestration and human-in-the-loop
Running the advanced Feedback Classifier agentic workflow

From Local Prototype to a Live API

Expose the Agentic Workflow as a REST API endpoint

Agentic UX - Designing for Trust

Agent triggers, visibility, and control
The last mile - ensuring user trust and buy-in