Giving and Receiving Feedback
28mGeneral2023-04-04
Authors

Dr Gemma Leigh Roberts
Chartered Psychologist | Author | Mindset and Resilience Expert
Course details
All professionals are trying to get better at what they do. No matter where you work, or what your role, the only way to improve is with feedback. Giving—and receiving—feedback is a skill that's relevant to every member of an organization. In this course, psychologist and author Dr. Gemma Leigh Roberts first guides you through both how to receive feedback effectively—by tuning into a growth mindset, managing your emotional response to feedback, and implementing feedback. Gemma then teaches you on how to effectively provide feedback by reducing bias, following a tested frame for giving feedback, and learning how to give feedback regularly. Join Gemma in this course and learn tips that will help lead you into a cycle of continuous development, and a growth mindset that can help propel your career and your relationships forward.
Skills covered
Coaching and MentoringCommunicationLeadership SkillsProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
Introduction
- The art and science of feedback
Receiving Feedback
- Asking for feedback
- Creating a growth mindset with feedback
- Managing emotions during feedback
- Making changes with feedback
Providing Feedback
- Following the five feedback steps
- Minimizing bias when providing feedback
- Providing simple and effective feedback
- Creating a feedback strategy
Conclusion
- Reflecting on your feedback journey