Getting Things Done with Commitment Conversations
46mGeneral2023-03-16
Authors

Sam Yankelevitch
Author, Trainer, International Conference Speaker
Course details
Doing things right in interdependent situations requires clearly understood expectations. This is true for both the task giver and task receiver, which is where a commitment conversation comes in to help. In this course, coach and author Sam Yankelevitch offers a comprehensive overview of commitment conversations and how to use them to boost your results. Get tips on communicating your expectations clearly to boost your overall performance and accountability, delegating effectively, developing your people skills, and mastering the five key elements of a successful commitment conversation. Along the way, explore guidelines and conversation scenarios with practical role play to build your confidence.
Skills covered
Management SkillsLeadership SkillsWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
Introduction
- Communication for getting things done
Commitment Conversations
- What is a commitment conversation
- Yes might not mean a commitment will be kept
- What happens when a commitment is not fulfilled
The Key Elements for Clear Commitment Conversations
- Agree on what needs to get done
- Agree on who needs to get it done
- Agree on when it needs to be done
- Agree on what is needed to cover change and uncertainty
- Agree on what's next
Commitment Conversation Guidelines
- Accountability after making a commitment
- Cultural and virtual considerations when making commitments
- Effective delegation with commitment conversations
Commitment Conversations Scenarios
- Scenario - Establishing a commitment
- Scenario - Holding someone accountable to commitments
Conclusion
- Practicing a commitment conversation