From Conflict to Courage: A Guide for Senior Leaders

Once senior leaders understand the unique role they play in conflict, they can identify blind spots to effectively coach their own leaders and create a drama-free culture. In this course, consultant, and author Marlene Chism shows leaders how to see conflict differently, increase conflict capacity, set communication standards, and overcome emotional barriers to resolve conflict sooner.

Learning objectives
Achieve leadership clarity
Overcome emotional barriers to conflict
Identify triggers and distractions to keep the conversation on track
Set communication standards
Recognize irresponsible language
Increase accountability