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Facilitating Remote Design Thinking

Facilitating Remote Design Thinking

1h 22mBeginner2021-12-20

Authors

Chris Nodder

Chris Nodder

User Researcher, Interaction Design Specialist, Author

Course details

The design thinking process has always had its challenges. Taking that process online hasn’t made it any easier. Designers know this all too well, though lately they’ve been finding their own way to adapt to remote work, too. If you plan your workflows accordingly—with the right tools, people, and expectations—then you can facilitate a successful design thinking workshop, even remotely, as a collaborative, process-centered experience.

In this course, UX expert Chris Nodder gives you a new lens on best practices for remote design thinking. Learn about how to lay the groundwork for a successful online workshop. Get tips on how to facilitate design thinking projects with remote teams and synchronous participation, exploring alternatives to in-person tasks like site visits, interviews, experience mapping, and usability studies. Remote design thinking may not be easy, but with the right tools and proper planning, it can still result in productivity.

Skills covered

Design ThinkingManagement SkillsUser ExperienceProjectGraphic DesignLeadership and Management

Concepts

0. Introduction

  • 01 - Taking design thinking remote
  • 02 - Accessing the companion file

1. Taking Design Thinking Remote

  • 03 - The design thinking process
  • 04 - Laying the groundwork
  • 05 - Choosing the right tools
  • 06 - Choosing the right people
  • 07 - Preparing for the workshop
  • 08 - Setting expectations before the workshop
  • 09 - Facilitation tips for remote workshops

2. Remote Alternatives to In-Person Tasks

  • 10 - Interacting with users at a distance
  • 11 - Remote experience mapping
  • 12 - Creating online personas
  • 13 - Online ideation sessions
  • 14 - Prototyping at a distance
  • 15 - Running online usability studies
  • 16 - Remote story mapping

3. Moving from Discovery to Implementation

  • 17 - Sharing findings
  • 18 - Close strong and harness the momentum

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