Driving Inclusion with Empathy
51mIntermediate2022-03-08
Authors
Sharon Steed
Corporate Empathy and Communications Consultant
Course details
Did you know that you can drive inclusion simply by showing more empathy at work? While many leaders have started to understand the importance of proactively creating inclusive teams, full inclusion can often be quite elusory—especially in the day to day. How does a manager or leader actually make inclusion happen? What does it take? How does it stick?
Join instructor Sharon Steed as she explores the practice of empathy to drive an inclusive culture where everyone feels they belong. Empathy is the act of sincerely understanding and identifying with others. Through this course and by applying empathy, you can discover the impact of empathy in the workplace, how to practice it openly daily, and the benefits of more empathetic behavior for everyone on your team. Get tips on realizing your potential as a thoughtful leader who’s committed to understanding your biases and assumptions, enlarging your perspective of the world, and fostering sincere, human connections with your team.
Join instructor Sharon Steed as she explores the practice of empathy to drive an inclusive culture where everyone feels they belong. Empathy is the act of sincerely understanding and identifying with others. Through this course and by applying empathy, you can discover the impact of empathy in the workplace, how to practice it openly daily, and the benefits of more empathetic behavior for everyone on your team. Get tips on realizing your potential as a thoughtful leader who’s committed to understanding your biases and assumptions, enlarging your perspective of the world, and fostering sincere, human connections with your team.
Skills covered
Workplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Leadership and ManagementDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Viewing inclusion through the empathy lens
1. Understanding Key Concepts
- 02 - Defining empathy and inclusion
- 03 - Inclusion with empathy is more than diversity
2. Setting the Example with Your Behaviors
- 04 - Identifying your pain points and goals for the course
- 05 - Practicing patience for empathetic inclusion
- 06 - Understanding your biases and assumptions
- 07 - Cultivating connection for greater inclusivity
3. Scaling Empathetic Inclusion across the Organization
- 08 - Recruit and retain talent from an empathetic inclusion lens
- 09 - Measuring success
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