Driving Employee Engagement as a People Manager
49mBeginner2023-07-24
Authors

Dana Brownlee
Corporate Trainer, Keynote Speaker, and Author
Course details
While every company values its products, services, technologies, and intellectual property, the most important asset of most businesses is the people who work there. Proactive, savvy people managers can make the difference between a workforce of engaged, motivated employees versus one peppered with lackluster, disinterested employees largely disconnected from their key responsibilities. In this course, corporate trainer Dana Brownlee offers specific, practical strategies that can help you engage and retain employees. Learn how to: diagnose and address individual team member engagement concerns (and distinguish between healthy and concerning disengagement drivers); challenge and reassess your own leadership expectations and behaviors; revisit team culture and adjust as needed; build connections proactively to encourage openness and willingness to share; tailor responses to individual circumstances; and identify and address poor job fit situations.
Skills covered
Talent ManagementHuman ResourcesLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - The people manager's role in employee engagement
1. When an Individual Employee Is Disengaged
- 02 - Avoid false assumptions
- 03 - Apply five whys thinking
- 04 - Tailor your approach to the root cause
- 05 - Consider identity bias
2. When Disengagement Is a Team or Culture Issue
- 06 - Clarify scope of disengagement
- 07 - Check your expectations
- 08 - Consider a broader morale check-up
3. Strategies for Increasing Employee Engagement
- 09 - Clarify your employees' long-term goals
- 10 - Build relationships proactively
- 11 - Offer creative, practical support
4. Strategies for Sustaining Employee Engagement
- 12 - Enlist your employees' input and ideas
- 13 - Build accountability with goal and role clarity
- 14 - Help employees connect with their why
5. Taking Action to Increase Engagement
- 15 - Make a difference in your employees' lives
- 16 - People manager's key takeaways
Conclusion
- 17 - Continue to drive engagement