Digital Transformation Tips (2020)

Course details

Learn how to best support the digital transformation efforts of your business. This course provides actionable strategies and ideas to help all levels of an organization meet the challenge of digital transformation. Learn how to leverage technology like the cloud, AI, online training, and remote productivity tools and implement them successfully in the workplace. Discover how to build leadership buy-in, transition to new systems smoothly, get the right personnel in place, and fix any technology or skill gaps. Find out how to communicate effectively with end users, management, and technology admins alike. Plus, learn how to measure your digital transformation and iterate to keep it evolving, and compare the pros and cons of tools such as chat vs. email and links vs. attachments.

Topics include:
Determine the importance of security and technology when considering digital transformation.
Interpret two key factors before starting a digital transformation.
Describe the resources needed for a digital transformation.
Differentiate the uses of communication tools and processes.
Determine the best time to advocate for transitions in a digital transformation.
Analyze the appropriate actions to take when using communication tools.

Concepts

0. Introduction

01 - Digital transformation and your business

1. Foundations of Digital Transformation

02 - Making data and systems accessible via the cloud
03 - Linking elements together via the Internet of Things
04 - Big data - Mining for insights
05 - Securing your records via blockchain
06 - Using AI and machine learning to automate improvements

2. Check Readiness - Look before You Leap

07 - Build leadership buy-in to boost adoption
08 - Start from well-defined processes for smoother transitions
09 - Verify available time and funding before you start to guarantee completion
10 - Watch out for transition overload that can stall adoption

3. Planning for Success

11 - Know what you're trying to fix by understanding your current state
12 - Engineer with the goal in mind to prevent wasted effort and scope creep
13 - Determine your labor requirements to get personnel in place in time
14 - Identify and fix technological gaps first to make transformation tools available

4. Communication Best Practices

15 - Understand the needs of your participants for clearer communications
16 - Build audience-appropriate communications for better message penetration
17 - Make training materials easily available to keep employees informed and engaged
18 - Create feedback loops to monitor the transformation experience and know when adjustments are needed

5. Iterate

19 - Measuring your digital transformation against metrics
20 - Ongoing ways to advocate for your digital transformation
21 - Continuous learning - Keep your workers engaged and skilled up
22 - Continue to expand, change, and retreat as needed to keep current
23 - Celebrate

6. Workplace Transformation

24 - Chat vs. email - Use the right tool for better communications
25 - Links vs. attachments - Boost collaboration and reduce the risk of conflicting information
26 - Video vs. in-person meetings - Enabling speed and inclusion

Conclusion

27 - Next steps