Difficult Conversations: Talking about Race at Work
16mGeneral2020-07-31
Authors

Kwame Christian
CEO of the American Negotiation Institute
Course details
People around the world are having difficult conversations about race and justice. But few are talking about how to talk about race. This has left some professionals sitting on the sidelines because they don't know what to say or how to say it. In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding. Kwame highlights the barriers that make talking about race so challenging. He then shares how to apply a framework that provides a consistent tool for how to have these conversations. Using this framework, you can acknowledge and validate emotions, use curiosity to open up dialogue, and work with others to determine what you're trying to solve. Plus, Kwame shares general tips for talking about race, including how to avoid common pitfalls and talk to your kids about race and society.
Skills covered
Workplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Leadership and ManagementDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Talking about race at work
- 02 - What makes conversations about race so difficult
- 03 - The alluring trap of intent
1. The Compassionate Curiosity Framework
- 04 - Apply the compassionate curiosity framework
- 05 - Acknowledge and validate emotions
- 06 - Getting curious with compassion
- 07 - Joint problem-solving
- 08 - Compassionate curiosity framework in action
2. Things to Consider When Talking about Race
- 09 - Winning your internal negotiation
- 10 - Common mistakes to avoid when talking about race
- 11 - Talking to kids about race
Conclusion
- 12 - Moving the conversation about race forward