Developing Your Emotional Intelligence
42mIntermediate2023-05-05
Authors

Dr Gemma Leigh Roberts
Chartered Psychologist | Author | Mindset and Resilience Expert
Course details
Emotional intelligence can help you build strong relationships at work and respond to change effectively. Psychologist and author Dr. Gemma Leigh Roberts explains what emotional intelligence (EQ) is and why it's important. She helps you become more self-aware so that you can identify triggers that may hijack your performance. Gemma also helps you align your intentions and your impact so that you can build collaborative relationships.
Skills covered
Emotional IntelligenceWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentOne-Off
Concepts
Introduction
- Developing your emotional intelligence
Emotional Intelligence 101
- What is emotional intelligence (EQ)
Being Self-Aware
- Understanding your personal EQ
- Managing your mindset
- Finding your flow
Managing Yourself
- Disrupting thoughts and emotional intelligence
- Dealing with stressful situations
- Shift perspective to shape behavior
Social Awareness
- Developing social awareness
- Looking past empathy - Connecting with perspective
- Listen to improve social awareness
Managing Relationships
- Authentic adaptability
- EQ and positive conflict management
- Communicate intention and impact
Conclusion
- EQ development plan