Developing Emotional Intelligence to Further Diversity, Equity, and Inclusion
57mGeneral2024-08-09
Authors
Farah Harris
Course details
When faced with challenging situations that involve diverse perspectives, equity challenges, and the need for inclusion dynamics and equity, we need strong emotional intelligence skills that will equip us to navigate these situations with empathy, understanding, and fairness. In this course, workplace belonging and well-being expert Farah Harris explains that, to develop and sustain DEI work, you must use the skill set of emotional intelligence–in and out of the workplace. Explore your own emotions and biases, learn to navigate cross-cultural interactions with empathy and understanding, Develop an awareness of cultural nuances, biases, and the impact of cultural differences on emotional expression, and more. Join Farah in this course to practice emotional intelligence in real-time while learning to understand yourself and others better.
Skills covered
Emotional IntelligenceWorkplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Well-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - The critical link between emotional intelligence and equity
1. The Foundation of Emotional Intelligence
- 02 - Understand the four domains of emotional intelligence
2. Cultivate Self-Awareness
- 03 - Cultivate self-awareness to manage your reactions to emotions
- 04 - Use self-awareness to bridge the gap to empathy
3. Use Emotional Intelligence for Empathy and Inclusivity
- 05 - Develop empathy for diverse perspectives through active listening, connection, and reflection
- 06 - Learn five effective communication strategies for productive interactions
4. Use Emotional Intelligence to Recognize and Address Biases
- 07 - What is bias
- 08 - Use emotional intelligence to recognize unchecked bias and its impact
- 09 - Learn practical techniques to mitigate bias and avoid biased decision-making
5. Practical Tools to Use Emotional Intelligence to Support Equity
- 10 - Strategies for fostering constructive dialogue for difficult conversations
- 11 - Use cultural intelligence to build inclusive environments
- 12 - Apply emotional intelligence for fair and equitable conflict resolution
6. Allyship and Emotional Intelligence
- 13 - Understanding allyship
- 14 - Use allyship strategies grounded in emotional intelligence
7. Sustain DEI Efforts
- 15 - Build an equitable and inclusive environment
- 16 - Support long-term strategies for diversity, equity, and inclusion
Conclusion
- 17 - Raise our collective emotional intelligence