Developing a Google Site Reliability Engineering (SRE) Culture by Google

Course details

In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and delivers mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. In this course, get a comprehensive introduction to the key practices of Google SRE and the important role IT and business leaders can play in the success of SRE organizational adoption.

Concepts

Introduction

Course welcome

DevOps, SRE, and Why They Exist

Module introduction
DevOps and SRE

SLOs with Consequences

Module introduction
The value of SRE
Postmortems
Blamelessness and psychological safety
SLOs and error budgets
Share vision and knowledge

Make Tomorrow Better Than Today

Module introduction
Continuous integration, continuous delivery, and canarying
Design thinking and prototyping
Toil
Psychology of change

Regulate Workload

Module introduction
Toil and reliability
Goal setting

Apply SRE in Your Organization

Module introduction
Organizational maturity
Skills and training
SRE teams
Getting started