Develop Interpersonal Skills for Inclusive Workplaces
42mGeneral2022-04-19
Authors
Sarah-SoonLing Blackburn
Speaker | Educator | Professional Development Manager
Course details
Strong interpersonal skills are a workplace imperative, regardless of your role or level. In this course, professional development manager Sarah-SoonLing Blackburn shows you how to develop interpersonal skills such as self-awareness, dealing with disagreement, and deep listening, while engaging with colleagues one-on-one and in group settings. She goes over how you can strengthen relationships through routines and rituals, as well as how to identify and prioritize interpersonal relationships. This course helps you move toward inclusive actions and build the skills you need to support an inclusive work culture.
Skills covered
Workplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Well-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - The power of inclusive interpersonal skills at work
1. Self-Awareness
- 02 - Our perceptions are our realities
- 03 - Moving towards inclusive actions
- 04 - Becoming more curious
2. One-on-One Relationships
- 05 - Individualizing our relationships
- 06 - Deeply listening
- 07 - Dealing with disagreement
3. Meetings and Group Settings
- 08 - Having more inclusive group conversations
- 09 - Strengthening relationships through routines and rituals
- 10 - Identifying and prioritizing relationships
Conclusion
- 11 - Your role in building inclusive workplaces