Design Thinking for Everyone

Course details

Curious to learn more about design thinking? Why are so many companies and professionals using it around the globe? Design thinking is a practical thinking framework that’s useful when the way forward is unknown. It helps to guide your approach to innovation and gives you confidence to move forward with momentum. In this course, instructor and innovation expert Leo Chan provides an overview of the essentials of why design thinking isn’t just for designers. Regardless of your current role, industry, background, or design experience, this course equips you with the skills you need to implement this powerful thinking construct at work and in your personal life. By the end of this course, you’ll be prepared to unleash a human-centered approach that focuses on real problems and helps you solve them with impactful, creative solutions.

Learning objectives
Recognize how design thinking can be applied by anyone, regardless of profession, to foster impactful and meaningful change.
Understand the stages and principles of the design thinking process for problem-solving and innovation.
Apply design thinking tools and methods to explore challenges and generate creative, innovative solutions.
Demonstrate the ability to use design thinking to complete a project from problem definition to implementation.
Develop confidence in using design thinking to drive innovation and create meaningful impact in professional and personal contexts.

Concepts

Introduction

Solving everyday problems with design thinking

Preparing for Your Design Thinking Journey

Design thinking reimagined - Why it matters for you
Maximize your design thinking learning journey

The Design Thinking Process

The five stages of design thinking simplified
What's your creative style
Your mission - Design thinking in action

Diagnose - Deep Dive

Design thinking stage - Diagnose
Understand users' needs, pains, and obstacles with empathy and research
Research tools - An overview
Research tool - User journey mapping
A key design thinking tool - Clustering

Diagnose - Synthesize Data

Diagnose - Synthesize research findings
Synthesize tool - NPO prioritization
Synthesize tool - Fishbone
Create a diagnostic (problem) statement

Dream - Deep Dive

Evaluate tool - COCD Box (How, Now, Wow, Pow Matrix)
Design thinking stage - Dream
Ideate - Best practices
Idea fidelity
Ideate tool - Magic lamp
Ideate tool - SCAMPER
Evaluate - Best practices

Prototype - Deep Dive

Design thinking stage - Prototype
Keys to effective prototypes
Prototype tools - An overview
Prototype tool - Storyboards

Test - Deep Dive

Design thinking stage - Test
Test tools - A B testing and think aloud testing
Test tools to collect user feedback

Implement - Deep Dive

Design thinking stage - Implement

Conclusion

Reflect, celebrate, and prepare for your next design thinking mission