Delivering Employee Feedback
27mBeginner2019-05-03
Authors
Todd Dewett
Authenticity Expert, Educator, Author, Speaker
Course details
As a manager, you’re charged with helping your employees stretch and grow their skills. This is largely accomplished via the feedback you provide. In this course, learn how to create a culture driven by meaningful feedback and deliver coaching and suggestions to help employees move forward. Discover the characteristics of helpful feedback and learn about different feedback types, how to adequately prepare before delivering feedback, and how to refocus difficult employee reactions.
Skills covered
Coaching and MentoringLeadership and ManagementDeep Dive (X:Y)
Concepts
Introduction
- The manager's role in delivering employee feedback
Understanding the Need for Feedback
- The feedback process
- Types of feedback
- Characteristics of effective feedback
- Feedback - Role play
Delivering Feedback
- Observing employee behavior
- Preparing to deliver feedback effectively
- Handling critical feedback
- Managing negative feedback interaction
- Understanding common challenges of delivering feedback
Conclusion
- Next steps