Decoding Executives: Strategies to Effectively Work with Leadership
36mGeneral2022-08-22
Authors

Susan Kushnir
Head of Learning and Development, Managing Director
Course details
When you’re working and interacting with executives or members of leadership, you not only have to know what you’re talking about, you also need to know how to talk to them. In this course, Susan Kushnir imparts her tips on how to decode and influence executives. She shares five important dimensions that are key to understanding how to work and communicate with these leaders: Decision-making approach, level of formality, level of information, communication style, and data quality. Have you ever wondered how much small talk you should make before getting down to business? Do you have trouble picking up on nonverbal cues and expressions? Do you worry that you impart too much or too little information when speaking to leadership? Join Susan in this course, and learn to work effectively and develop a positive reputation with executives.
Skills covered
CommunicationProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Influencing leaders
1. Overview of the Decoding Executives Model
- 02 - The Decoding Executives model
2. Dimension One - Decision-Making Approach
- 03 - Determining a leader's decision-making style
- 04 - Build your guide - Decision-making style
- 05 - Tip - Never blindside your executive
3. Dimension Two - Preferred Level of Information
- 06 - Determining a leader's preferred level of information
- 07 - Build your guide - Level of information
4. Dimension Three - Level of Formality
- 08 - Determining a leader's level of formality
- 09 - Build your guide - Level of formality
- 10 - Never underestimate the impact people have on your career
5. Dimension Four - Direct and Indirect Communication Styles
- 11 - Determining a leader's communication style
- 12 - Build your guide - Communication style
- 13 - Be attentive to nonverbal cues and respond appropriately
6. Dimension Five - Data Quantity
- 14 - Determining a leader's data style
- 15 - Build your guide - Data quantity
Conclusion
- 16 - Final tips for working effectively with leaders