Cybersecurity Fundamentals for IT Technicians by Pearson

This beginner-friendly course by Jason Gooley is designed to provide essential cybersecurity knowledge for IT support professionals. In today’s digital workplace, understanding how to detect, prevent, and respond to cyber threats is a critical skill. This course introduces you to the core concepts of cybersecurity, including common threats and vulnerabilities, malware detection, and tools used for investigating security incidents.

Learn how to follow strong password hygiene practices, identify social engineering and phishing attacks, and protect sensitive data such as personally identifiable information (PII). Review real-world strategies to reduce risk and increase security awareness across an organization. Whether you are starting your career in IT or looking to strengthen your understanding of basic cybersecurity practices, this course can give you the practical skills needed to support safe and secure IT environments.

Learning objectives
Identify common cybersecurity threats, vulnerabilities, and attack methods impacting IT environments.
Describe the use of investigation tools and processes to detect and respond to security incidents.
Demonstrate effective malware scanning techniques and removal strategies.
Apply password hygiene best practices to strengthen user authentication and prevent breaches.
Recognize social engineering, phishing, and impersonation tactics, and implement avoidance techniques.
Protect sensitive data and personally identifiable information (PII) following industry security standards and regulations.