Customer Journey Mapping with Generative AI
1h 17mBeginner2024-07-29
Authors
Maury Rogow
Producer and CEO of Rip Media Group
Course details
Launch effective customer journeys faster with AI. This course shows how to use artificial intelligence to quickly build assets across your entire funnel—from ads and outreach copy to blogs, landing pages, videos, and more. Learn how to leverage low-cost AI tools to craft clear customer journeys that incorporate personalized messaging, consistent branding, and on-point sales pitches. Instructor Maury Rogow gives tips to build rapport, uncover pain points, and offer value-driven solutions to your customers and prospects. Cut costs and save time on production while keeping your CX cohesive and effective with AI-generated customer touchpoints.
Skills covered
Mobile MarketingContent StrategyCustomer Service ManagementAdvertising and PromotionArtificial Intelligence for DesignAI Productivity ToolsCustomer ServiceArtificial Intelligence for BusinessUser ExperienceVideoPhotographyGraphic DesignMarketingAnimation and IllustrationBusiness Analysis and StrategyBusiness Software and ToolsOne-Off
Concepts
0. Introduction
- 01 - AI tools that sales and marketing pros need to know today
- 02 - Explore the customer journey in today's complex market
- 03 - Build better customer journeys with AI
1. Your Customer Journey Start - Sparking Brand Awareness with AI
- 04 - How to spark brand awareness with AI
- 05 - Craft social media posts for your business with AI
- 06 - Generate interest with SEO and blogs
- 07 - Generate a lead magnet with AI
2. Your Customer Journey Heart - Value-Driven Storytelling with AI
- 08 - Internal smart pages on social platforms
- 09 - Design and lay out your landing page and website
- 10 - An MBA in sales using ChatGPT
- 11 - Integrate software with Zapier
- 12 - Create explainer videos for your customers with HeyGen
- 13 - Make a product demo video with Descript
- 14 - Tell your customers a great story with these 10 rules
3. Your Customer Journey Close - Generating Sales with AI
- 15 - Explore using AI to create great product demos with guidde
- 16 - Analyze virtual calls with Fireflies for discovery sessions
- 17 - Create an elegant presentation
4. Your Customer Journey Cycle - Retain and Expand with AI
- 18 - Repurposing content for a global audience
- 19 - Expand your career by building a resume with AI
Conclusion
- 20 - Continuing to strengthen customer journeys with AI