Culture of Kaizen

The word kaizen means to change for the better. It is people-centered, scientific problem-solving, directed towards the benefit of society. Creating a strong culture of kaizen—focused on people, not processes—is a fundamental aspect of continuous improvement success. This course explores the human side of lean in great detail. Learn about the difference between so-called adaptive and non-adaptive cultures. Discover the importance of habits and find out how to mitigate social threats. Plus, explore the characteristics of a successful kaizen leader, and learn motivation and persuasion techniques to improve your communication skills and positively influence your team.

Topics include:
- Determine the core mission of a culture of kaizen.
- Differentiate the types of brain chemistry that results in certain scenarios.
- Interpret how habits can shape organizational culture and how to continuously improve them.
- Formulate the characteristics of a kaizen leader.
- Summarize the differences between an intrinsic and extrinsic reward system used to motivate continuous improvement.